Our services

More than just a tech solution

Re-designing primary care services to transform patient access is about more than just technology. Delivering real change is about changing the business model, through the power of the internet and digital tools, to create new provider models which will engage customers in new, highly efficient and scalable ways of receiving a service.


Digital Readiness Assessment

digital readiness assessment is designed to help healthcare organisations understand how ready they are to undertake a digital transformation. It includes a review of existing digitl capabilities and delivers an assessment and recommendations for taking forward a digital transformation in stages.

The assessment will provide:

a clear understanding of your organisation’s ability to deploy digital transformation.
experienced digital transformation advice and guidance.
recommendations for digital implementation.
an entry-level view of the organisation’s potential digital roadmap.


Strategic Digital Transformation

This package is designed to help organisations understand what can be achieved using joined up digital and remote services, help prepare a business case and plan a digitally enabled transformation with stakeholder support.

Service benefits include:

  • provision of a clear digital strategy and future roadmap.
  • alignment of the digital strategy with your corporate business objectives.
  • creation of a solid business case for transformation.
  • support selling your digital vision to commissioners and key stakeholders.
  • recommendation for future service re-design opportunities.
  • commercial scalability review.

Embedded Business Transformation

Embedded business transformation resource provides highly experienced resource to ensure the business model behind your DLS Access programme integrates seamlessly from a business and patient perspective.

Driving a culture for sustained and continuous process improvement our transformational change resource will be embedded within your organisation and act as they key point of knowledge and experience to manage your digitally enabled business change.

Embedding a DLS business transformation manager will:

  • promote whole organisation business and culture change.
  • integrate the business model behind DLS Access into your organization.
  • manage the process of benefits realization.
  • engage and manage key stakeholders, including c-suite managers.
  • engage with your commissioners to assist in securing a future commissioning strategy that will deliver a sustainable ongoing service.

Digital Integration Service

The digital integration package is designed to enable healthcare organisations undergoing a digitally enabled transformation to access support in defining technical and digital integration solutions.

This service gives access to our significant experience of delivering new technology into NHS organisations across the country, our relationships with many major healthcare software vendors, NHS England, HSCIC and contribution to the NHS England Interoperability and PHR groups.

The service will help :

  • pragmatically plan for service evolution through technology.
  • support staff to engage with new technology solutions.
  • meet current and future business needs with a sustainable IT programme.
  • use resources efficiently and ensure value for money.
  • successfully roll out and use digital technology.
  • integrate successfully with legacy systems.
  • set the foundations for business change.
  • align with latest GPSoC capabilities.












Embedded project management

Embedded project management places a progressive, flexible team oriented healthcare project and programme resource at the heart of  DLS Access delivery. Reporting to the client programme board, the programme manager will co-ordinate cross-functional client teams and integrate with DLS Client Delivery Managers to ensure successful programme delivery.

The role will directly manage all programme workstreams, create and maintain project schedules and budgets, manage change control and sign-off processes and apply programme rigour through risk and issue management.

Embedding a DLS project manager will:

  •  provide experienced senior level in-house programme management resource.
  • deliver a project that is fit for purpose.
  • ensure successful project delivery and implementation.
  • ensure appropriate quality controls, governance, reporting and risk mitigations are in place.

Looking for additional services?

Get in touch to find out more about which service would be most useful